A little clarity.
How do I choose a mount?
Start with your preferred mounting point: vent, dashboard, windshield or cup holder. Compare the attachment, dimensions and fit notes on the product page.
Will a mount fit my phone and vehicle?
The design device range is 62–90 mm wide and up to 12 mm thick including the case. Vehicle and device compatibility is not universal; check the mounting surface, vent geometry or cup-holder opening for the model you choose.
How should I install and care for my holder?
Follow the fitting notes and material-specific care instructions on the product page. Do not block visibility, controls or airbag areas. Complete adjustments before driving.
Where do you ship?
Free standard shipping to the contiguous 48 United States and Washington, D.C. Alaska, Hawaii, U.S. territories and APO/FPO addresses are outside our delivery area.
How much does shipping cost?
Standard shipping is free for every eligible order.
When should I expect delivery?
Handling takes 1–2 business days. Transit takes an estimated 3–4 business days after dispatch. Estimated total delivery time is 4–6 business days, combining handling and transit; this is an estimate, not a delivery guarantee. Order cut-off is 07:00PM (GMT-06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year and not adjusted for daylight saving time. Orders received before cut-off on a business day count that day toward handling. Orders received at or after cut-off, on weekends or on holidays begin handling on the next business day. Business days are Monday–Friday, excluding U.S. federal holidays.
Is tax added?
The tax charge shown at checkout is $0 under the current store pricing policy. This is not a claim that products are legally tax-exempt.
How are payments and orders handled?
For a transaction submitted through an available payment service, the checkout total is the amount authorized. Payment confirmation and order acceptance determine whether an order can proceed to fulfillment. Contact us if you have a payment or order question.
Can I return an item?
Request a return within 30 days of receipt by emailing [email protected] with your order number and reason. Ordinary returns must be unused, in original condition and original packaging. Obtain authorization before returning to 4 Clos Des Chênes, 29800 Saint-Thonan, France.
Who pays return shipping?
We cover return shipping for company errors, damaged goods and defects. Customers pay for change-of-mind returns. No restocking fee applies. Ordinary unused-item and packaging conditions do not override damaged, defective or incorrect-item handling.
When will an approved refund be issued?
Approved refunds return automatically to the original payment account within 10 calendar days. Banks and payment providers may need additional posting time.
How can I contact you?
Email [email protected].